Cookie Policy

We use cookies to give you the best experience on our website. If you continue without changing your cookie settings, we assume that you consent to our use of cookies on this device.

You can change your cookie settings at any time but if you do, you may lose some functionality on our website. More information can be found in our Cookie Policy.

Sign in with Facebook Sign in with Twitter
Register if you’re looking to set up a souper store click here to find out how

frequently asked questions

If you have a question about any aspect of the platform, you may well find the answer below. If it’s not here, please fill in our contact form and we will get back to you as soon as possible.

  • Customers
  • Innovators
Are there any fees involved in becoming a member of inyoursoup?

No, neither Customers, nor Innovators pay for membership of inyoursoup.

Why should I become a member of inyoursoup?

If you want to slurp, purchase, review, ask a question about an innovation, or add one to your bowl, you must become a member of inyoursoup. To see everything you can do as a member of inyoursoup, and for an explanation of our soup-related terms, click here.

When should I expect delivery of my purchased innovation(s)?

On every Souper Store, in the “Store Statistics” bar, each Innovator states an estimated delivery time, in days.

How do I return an innovation?

Please take a look at that Innovator’s Returns Policy to see the conditions under which the Innovator will accept returns. You will find the Innovator’s Returns Policy on their Souper Store if you click on “Store Terms & Conditions” underneath the “Slurp Us” button. You can request a return by completing a Returns form which appears with every order on the My Purchases page in your dashboard. Alternatively you can message the Innovator by clicking the “Message Us” button, which is above the “Slurp Us” button on their Souper Store.

Search gift ideas for…

Pistachio Paste


Bossy T-Shirt


Tableware Collection Set


Wayuu Handmade Beach Bag - Flowers


LemonChillo© Hot & Sweet Marmalade


Copperhead - Ballet Flat Shoes


Ltd Edition Print - "One For Sorrow"


Ltd Edition Print - "Phoenix"


Wayuu Liwa Large Mochila Bag


Scarlet Ibis Birthday Card


Masala Chai - Mixed Spice Tea Syrup


3D Printed Gold Bull Skull Necklace


3D Printed Silver Ram Skull Ring


"Angel" Cushion


Almond Paste


3D Printed Silver Bull Skull Necklace


Reclaimed Oak Log Basket / Log Holder


Flamingo Coasters - Dusted Stone


Hand Screen Printed Tea Towel - Grey


The Deep Roast ManíMonster (1kg)


Kraft Paper Notice Board


3D Printed Gold Bull Skull Ring


Almond and Lemon Shaving Cream


Facial Serum Fragrance Free


Alien Geometric Card Holder - Mondrian


Wayuu Social Impact Bracelet - Pink


Wayuu Social Impact Bracelet - Orange


"Angel of Justice" Cushion


Kew Gardens, London Greetings Card


GLACIER - Art Print


Lemon & Ginger Loose Leaf Herbal Tea


Stoneware Bowl


Lip Balm Fragrance Free


Raspberry, Liquorice, & Lavender Tea


Alien Minimalist Sleeve - Cemento


Raspberry, Liquorice & Lavender LL Tea


Ribblesdale Leather White Trainer


A3 Watermelon Art Print


Moroccan Lamp - Plume Copper


Alien Minimalist Sleeve - Nero




London Pie & Mash Shop, Greetings Card


Set Of 2 Tea Towels


Magpie Wallpaper


3D Printed Gold Feather Earrings


Wayuu Good Vibes Bracelet - Yellow


Eastern Coral - Ballet Flat Shoes


Moroccan Lamp - Plume Aluminium


Alien Minimalist Sleeve - Mondrian