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Register if you’re looking to set up a souper store click here to find out how

frequently asked questions

If you have a question about any aspect of the platform, you may well find the answer below. If it’s not here, please fill in our contact form and we will get back to you as soon as possible.

  • Customers
  • Innovators
Are there any fees involved in becoming a member of inyoursoup?

No, neither Customers, nor Innovators pay for membership of inyoursoup.

Why should I become a member of inyoursoup?

If you want to slurp, purchase, review, ask a question about an innovation, or add one to your bowl, you must become a member of inyoursoup. To see everything you can do as a member of inyoursoup, and for an explanation of our soup-related terms, click here.

When should I expect delivery of my purchased innovation(s)?

On every Souper Store, in the “Store Statistics” bar, each Innovator states an estimated delivery time, in days.

How do I return an innovation?

Please take a look at that Innovator’s Returns Policy to see the conditions under which the Innovator will accept returns. You will find the Innovator’s Returns Policy on their Souper Store if you click on “Store Terms & Conditions” underneath the “Slurp Us” button. You can request a return by completing a Returns form which appears with every order on the My Purchases page in your dashboard. Alternatively you can message the Innovator by clicking the “Message Us” button, which is above the “Slurp Us” button on their Souper Store.

Search gift ideas for…

Flamingo Placements - Miami Pink


Triple Face Pack


Classic Ceiling Rose - Bronze


Mandalay - Ballet Flat Shoes


Flamingo Coasters - Olive


Vanilla Chai Black Teapod


"Vanishing Scarab" Lamp Shade


Almond Spread


The Original ManíMonster (1kg)


ManíLife Smooth (295g) Peanut Butter


Superfood Balm Fragrance Free


Jackrabbits Cushion - Dusted Stone


Industrial Lamp Shades Raw Steel


Classic Green Teapod


Alien Geometric Key Ring - Mondrian


Osterley Safety Razor


Ltd Edition Print - "A Mad Tea Party"


Superfood Balm Mandarin & Ginger


Apple Strudel Loose Leaf Green Tea






15 Rhubarb & Vanilla Tea Pyramids


Delicate 22ct Gold Quatrefoil Earrings


The Smooth ManíMonster (1kg)


Stoneware Tiny Dish


SEA LION - Arctic Blue/Cobalt


22ct Gold and Aventurine Pendant


Tableware Collection Set


FLAMINGO Scarf - Pink


Silver Nut Earrings


Allegra Midnight Silk Trousers


Flamingo Cushion - Cotton Candy


Osterley Mach3 Razor


Plum, Apple & Rosehip Cordial


Alien Simple Pouch - Mondrian


Morph Bolster Cushion


Alien Briefcase Medium - Nero


Magpie Wallpaper


‘Mind And Body Motivation’ Diffuser


Flamingo Cosmetics Case - Olive


Alien Clutch - Mondrian


English Breakfast Loose Leaf Tea


Frankincense, Myrrh, Sandalwood Candle


Pineapples & Cocktails Print Tea Towel


A3 Record Player Art Print


'Citronella, Lemon & Lavender' Candle


Industrial Lightbulb Cages


'Joy & Abundance' Travel Candle


Jackrabbit Light Shade- Boathouse Blue