Cookie Policy

We use cookies to give you the best experience on our website. If you continue without changing your cookie settings, we assume that you consent to our use of cookies on this device.

You can change your cookie settings at any time but if you do, you may lose some functionality on our website. More information can be found in our Cookie Policy.

Sign in with Facebook Sign in with Twitter
Register if you’re looking to set up a souper store click here to find out how

frequently asked questions

If you have a question about any aspect of the platform, you may well find the answer below. If it’s not here, please fill in our contact form and we will get back to you as soon as possible.

  • Customers
  • Innovators
Are there any fees involved in becoming a member of inyoursoup?

No, neither Customers, nor Innovators pay for membership of inyoursoup.

Why should I become a member of inyoursoup?

If you want to slurp, purchase, review, ask a question about an innovation, or add one to your bowl, you must become a member of inyoursoup. To see everything you can do as a member of inyoursoup, and for an explanation of our soup-related terms, click here.

When should I expect delivery of my purchased innovation(s)?

On every Souper Store, in the “Store Statistics” bar, each Innovator states an estimated delivery time, in days.

How do I return an innovation?

Please take a look at that Innovator’s Returns Policy to see the conditions under which the Innovator will accept returns. You will find the Innovator’s Returns Policy on their Souper Store if you click on “Store Terms & Conditions” underneath the “Slurp Us” button. You can request a return by completing a Returns form which appears with every order on the My Purchases page in your dashboard. Alternatively you can message the Innovator by clicking the “Message Us” button, which is above the “Slurp Us” button on their Souper Store.

Search gift ideas for…

"Swarm" Cushion




Vine - Ballet Flat Shoes


Alien Globetrotter Wallet - Cemento


FISH Scarf - Yellow


15 Lemon & Ginger Herbal Tea Pyramids


Ltd Edition Print - "A Mad Tea Party"


Avocado and Lime Shaving Cream


Delicate 22ct Gold Quatrefoil Earrings


"Never Love A Wild Thing" Print


Children's Butter Making Set


Around The Fire Loose Leaf Oolong Tea


Wayuu Liwa Large Mochila Bag


A3 Scarlet Ibis Art Print


3D Printed Silver Bull Skull Necklace


Allegra Midnight Silk Trousers


"Fikelie" Fish Necktie


MITH Scarf - White


Alien Globetrotter Wallet - Nero


Reclaimed Oak Small Coffee Table


Pomegranate, Cherry & Cardamom


PALMIER Silk Scarf


"Swarm Evolution White" Fabric


Intensive Hand Treat Fragrance Free


Alien Simple Pouch - Cemento


LED Light Bulb - Soft Diamond


Lip Balm Fragrance Free


Silver Crab Shell Necklace


Moroccan Lamp - Plume Brass




Wayuu Social Impact Bracelet - Gold


Scarlet Ibis Birthday Card


LED Light Bulb - Sharp Diamond


Moroccan Lamp - Plume Aluminium


Harlequin - Ballet Flat Shoes


Honeycomb Bracelet with Blue Gradient


Reclaimed Oak Log Basket / Log Holder


Roxy Estella Oyster Silk Trousers


Alien Briefcase Large - Cemento


Stoneware Cup


We'll Miss You Leaving Card


Roxy Amaranth Silk Shirt




3D Printed Silver Raven Skull Ring


BLASON BLEU 1 Silk Scarf


Wayuu Social Impact Bracelet - Pink




FIT Moisturising Ultra Serum


Ltd Edition Print - "Phoenix"


Yuzu, Spanish Lemon & Lucuma