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Register if you’re looking to set up a souper store click here to find out how

frequently asked questions

If you have a question about any aspect of the platform, you may well find the answer below. If it’s not here, please fill in our contact form and we will get back to you as soon as possible.

  • Customers
  • Innovators
Are there any fees involved in becoming a member of inyoursoup?

No, neither Customers, nor Innovators pay for membership of inyoursoup.

Why should I become a member of inyoursoup?

If you want to slurp, purchase, review, ask a question about an innovation, or add one to your bowl, you must become a member of inyoursoup. To see everything you can do as a member of inyoursoup, and for an explanation of our soup-related terms, click here.

When should I expect delivery of my purchased innovation(s)?

On every Souper Store, in the “Store Statistics” bar, each Innovator states an estimated delivery time, in days.

How do I return an innovation?

Please take a look at that Innovator’s Returns Policy to see the conditions under which the Innovator will accept returns. You will find the Innovator’s Returns Policy on their Souper Store if you click on “Store Terms & Conditions” underneath the “Slurp Us” button. You can request a return by completing a Returns form which appears with every order on the My Purchases page in your dashboard. Alternatively you can message the Innovator by clicking the “Message Us” button, which is above the “Slurp Us” button on their Souper Store.

Search gift ideas for…

"Angel" Cushion


'Summer Days' Travel Candle


The Smooth ManíMonster (1kg)


3D Printed Silver Bull Skull Necklace




Italian Trio Cheese Making Kit


Alpine Grey & Grey Origami Lightshade


Strawberry Origami Lightshade


Kraft Paper Notice Board


Superfood Balm Fragrance Free


Watermelon Print Tea Towel


X2 Pom, Cherry & Cardamom Cordial


Marx Monument, London Greetings Card


Starflower And Orange Facial Cleanser


Flamingo Cosmetics Case - Olive


Wayuu Handmade Beach Bag - Big Stripes


Honeycomb Bolster Cushion


Your Biggest Fan Birthday Card


Flamingo Cushion - Miami Pink


Osterley Fusion Razor


LED Light Bulb: Diamond


Danish Pastry Rooibos Teapod


FLAMINGO Scarf - Pink


Jackrabbit Light Shade- Boathouse Blue


Wayuu Good Vibes Bracelet - Yellow


Caribbean Blue Origami Lightshade


Avocado and Lime Shaving Cream


3D Printed Silver Ram Skull Necklace


Ceiling Rose Pendant Set


"Angel of Justice" Cushion


‘Mind And Body Motivation’ Diffuser


'Happy & Enhancing' Travel Candle


Tessellation Morph Lampshade


Fruit Bowl With A Pedestal 'Via'


Silver Nut Earrings




Tokara - Ballet Flat Shoes


Active Dew Face Cream 50ml


The Deep Roast ManíMonster (1kg)


Jackrabbits Cushion - Boathouse Blue


Honeycomb Tube Light


Silver Crab Shell Necklace


3D Printed Silver Raven Skull Necklace


LED Light Bulb: 300mm Tube


Rosehip Body Oil


"Barking Mad About You" Wedding Band


Pale Yellow & Pink Origami Lightshade


English Breakfast Teapod


Tall Glass Vase 'Thais'