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Register if you’re looking to set up a souper store click here to find out how

frequently asked questions

If you have a question about any aspect of the platform, you may well find the answer below. If it’s not here, please fill in our contact form and we will get back to you as soon as possible.

  • Customers
  • Innovators
Are there any fees involved in becoming a member of inyoursoup?

No, neither Customers, nor Innovators pay for membership of inyoursoup.

Why should I become a member of inyoursoup?

If you want to slurp, purchase, review, ask a question about an innovation, or add one to your bowl, you must become a member of inyoursoup. To see everything you can do as a member of inyoursoup, and for an explanation of our soup-related terms, click here.

When should I expect delivery of my purchased innovation(s)?

On every Souper Store, in the “Store Statistics” bar, each Innovator states an estimated delivery time, in days.

How do I return an innovation?

Please take a look at that Innovator’s Returns Policy to see the conditions under which the Innovator will accept returns. You will find the Innovator’s Returns Policy on their Souper Store if you click on “Store Terms & Conditions” underneath the “Slurp Us” button. You can request a return by completing a Returns form which appears with every order on the My Purchases page in your dashboard. Alternatively you can message the Innovator by clicking the “Message Us” button, which is above the “Slurp Us” button on their Souper Store.

Search gift ideas for…



Jackrabbit Coasters - Dusted Stone


Fruit Bowl With A Pedestal 'Via'


Alpine Grey & White Origami Lightshade


Wayuu Handmade Beach Bag - Flowers


Multi Outlet Ceiling Rose - 4 Outlets


Jackrabbit Print


Stainless Steel Globe Moroccan Lamp


Wayuu Social Impact Bracelet - Gold


Chocolate Brownie Loose Leaf Black Tea


Vintage Light Bulb: Mini Tube SQ Cage


"Vanishing Scarab" Lamp Shade


Industrial Lightbulb Cages


"Fleur-de-Light" Drum Shade




Flamingo Cushion - Dusted Stone


Copper Globe Moroccan Lamp


Classic Green Teapod


Scarlet Ibis Tea Towel




Ltd Edition Print "Murder Interrupted"


Wayuu Kalepusuya Large Mochila Bag




'Relax & Unwind' Travel Candle


Rosehip Body Oil


FIT Active Shampoo - 250ml


Pastel Pink & White Origami Lightshade


"Lately Things Don't Seem The Same"


Rhubarb & Vanilla Loose Leaf Green Tea


Hand Screen Printed Tea Towel - Yellow


Allegra Midnight Silk Trousers


Sunbeds Birthday Card


FLAMINGO Scarf - Pink


Wayuu Handmade Beach Bag - Big Stripes


Mini Silver Crab Claw Stud Earrings


Alpine Grey Origami Lightshade


Mix & Match 6 Boxes Of 15 Tea Pyramids


London Underground, Greetings Card


Eltham Fusion Razor


Ltd Edition Print - "A Mad Tea Party"


Active Dew Face Cream 50ml


"Cicada Void" Cushion


Superfood Balm Mandarin & Ginger


Flamingo Cushion - Miami Pink


Multi Outlet Ceiling Rose - 3 Outlets


FISH 2 Scarf - Blue


Wayuu Social Impact Bracelet -GoldBlue


Jackrabbit Placemats - Boathouse Blue




15 Earl Grey Tea Pyramids