Cookie Policy

We use cookies to give you the best experience on our website. If you continue without changing your cookie settings, we assume that you consent to our use of cookies on this device.

You can change your cookie settings at any time but if you do, you may lose some functionality on our website. More information can be found in our Cookie Policy.

Sign in with Facebook Sign in with Twitter
Register if you’re looking to set up a souper store click here to find out how

frequently asked questions

If you have a question about any aspect of the platform, you may well find the answer below. If it’s not here, please fill in our contact form and we will get back to you as soon as possible.

  • Customers
  • Innovators
Are there any fees involved in becoming a member of inyoursoup?

No, neither Customers, nor Innovators pay for membership of inyoursoup.

Why should I become a member of inyoursoup?

If you want to slurp, purchase, review, ask a question about an innovation, or add one to your bowl, you must become a member of inyoursoup. To see everything you can do as a member of inyoursoup, and for an explanation of our soup-related terms, click here.

When should I expect delivery of my purchased innovation(s)?

On every Souper Store, in the “Store Statistics” bar, each Innovator states an estimated delivery time, in days.

How do I return an innovation?

Please take a look at that Innovator’s Returns Policy to see the conditions under which the Innovator will accept returns. You will find the Innovator’s Returns Policy on their Souper Store if you click on “Store Terms & Conditions” underneath the “Slurp Us” button. You can request a return by completing a Returns form which appears with every order on the My Purchases page in your dashboard. Alternatively you can message the Innovator by clicking the “Message Us” button, which is above the “Slurp Us” button on their Souper Store.

Search gift ideas for…

"Angel" Cushion

£72.00

'Summer Days' Travel Candle

£21.95

The Smooth ManíMonster (1kg)

£14.99

3D Printed Silver Bull Skull Necklace

£125.79

REINE TURQUOISE Silk Scarf

£215.52

Italian Trio Cheese Making Kit

£24.99

Alpine Grey & Grey Origami Lightshade

£52.11

Strawberry Origami Lightshade

£52.11

Kraft Paper Notice Board

£246.50

Superfood Balm Fragrance Free

£25.00

Watermelon Print Tea Towel

£14.35

X2 Pom, Cherry & Cardamom Cordial

£8.00

Marx Monument, London Greetings Card

£3.70

Starflower And Orange Facial Cleanser

£27.00

Flamingo Cosmetics Case - Olive

£14.95

Wayuu Handmade Beach Bag - Big Stripes

£145.00

Honeycomb Bolster Cushion

£70.00

Your Biggest Fan Birthday Card

£3.10

Flamingo Cushion - Miami Pink

£40.00

Osterley Fusion Razor

£160.00

LED Light Bulb: Diamond

£37.95

Danish Pastry Rooibos Teapod

£5.95

FLAMINGO Scarf - Pink

£302.09

Jackrabbit Light Shade- Boathouse Blue

£80.00

Wayuu Good Vibes Bracelet - Yellow

£25.00

Caribbean Blue Origami Lightshade

£52.11

Avocado and Lime Shaving Cream

£8.76

3D Printed Silver Ram Skull Necklace

£125.79

Ceiling Rose Pendant Set

£35.95

"Angel of Justice" Cushion

£72.00

‘Mind And Body Motivation’ Diffuser

£40.95

'Happy & Enhancing' Travel Candle

£21.95

Tessellation Morph Lampshade

£75.00

Fruit Bowl With A Pedestal 'Via'

£70.04

Silver Nut Earrings

£71.00

VERMIN Scarf

£166.06

Tokara - Ballet Flat Shoes

£88.50

Active Dew Face Cream 50ml

£20.00

The Deep Roast ManíMonster (1kg)

£14.99

Jackrabbits Cushion - Boathouse Blue

£40.00

Honeycomb Tube Light

£80.00

Silver Crab Shell Necklace

£251.00

3D Printed Silver Raven Skull Necklace

£125.79

LED Light Bulb: 300mm Tube

£31.95

Rosehip Body Oil

£24.00

"Barking Mad About You" Wedding Band

£481.00

Pale Yellow & Pink Origami Lightshade

£52.11

English Breakfast Teapod

£5.95

Tall Glass Vase 'Thais'

£75.47