Store Terms & Conditions
NOTE: These are in addition to inyoursoup's general Terms & Conditions. Please also read inyoursoup's Delivery & Returns policy before you make a purchase.
Wilde & Harte Ltd.
207 Regent Street
Registered in England & Wales No: 08730032
VAT number: GB182748379
We hope that you will be delighted with your order. However, if for any reason, you are dissatisfied with your purchase from WILDE & HARTE, you may return the item(s) to us for a full refund within 21 days from date of purchase.
Items are to be returned at the customer's expense unless an item is faulty – in which case we will refund you in full or send a replacement at no extra charge.
The item(s) must be returned in perfect condition, and in the original, undamaged packaging. We insist that items are returned to us by a recognised (Parcelforce, DPD, FedEx, UPS, TNT, DHL), insured and signed for method in order to avoid loss of the item(s) during return. We cannot refund a returned item(s) that has not been received.
Please contact us before returning your item(s) and we will confirm the return delivery address. Please ensure you return your item(s) to us within 21 days from date of purchase. Returns outside these timeframes may be accepted at our own discretion.
Refunds can only be requested by the purchaser and will be made within 14 days of WILDE & HARTE receiving the returned item(s).
If you wish to find out more about our returns policy, or have any questions relating to an existing order, then please contact WILDE & HARTE at your earliest convenience.
What information do we collect?
We collect information from you when you place an order or respond to a communication such as an instant message through Inyoursoup.
We do not collect or store your credit card information, as purchases through www.inyoursoup.com are processed by a third party, Stripe Inc.
How do we use your information?
We may use the information we collect from you when you purchase products through Inyoursoup, in the following ways:
-To allow us to deliver the type of content and product offerings in which you are most interested.
-To allow us to better service you in responding to your customer service requests.
-To quickly process your transactions.
How do we protect visitor information?
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include Wilde & Harte Ltd. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.