Manilife

Store Terms & Conditions

NOTE: These are in addition to inyoursoup's general Terms & Conditions. Please also read inyoursoup's Delivery & Returns policy before you make a purchase.

ManiLife LTD
52 Highlands Heath,
Putney,
London,
SW15 3TX

+447738475762
contact@mani-life.com

VAT number 220 4874 28
Company number 09617757

Delivery Details - UK delivery included in Retail price!

Ts & Cs
Terms & Conditions
More than anything, we want you to be happy! The best thing to do initially is contact us (LINK) and we'll do everything we can to resolve any issue.

ORDERING
Once you place your order, we will review it and put it through for processing. If we notice any missing information or anticipate any issues, we will get in touch with you to ask further questions. Otherwise the order should be processed and dispatched, usually within 1-2 days. Please allow another 3-5 working days for delivery.

PRICE
Your payment is taken as you place your order so you will always be charged at the rate advertised at the point of ordering.

JAR SUBSTITUTIONS
Our jars may occasionally change in appearance slightly from those shown for quality control reasons. If there are any significant changes we'll contact you before dispatch.

QUALITY CONCERNS
We take great pride in the quality and condition of our product and it should reach you in the best possible condition. When you receive your order please open it as soon as possible and inspect it. If you aren’t happy with what you find, please call our founder Stu right away on 07738475762 and/or if possible email pictures to contact@mani-life.com. We will do our best to put it right. If you’d like a replacement order, we can send that out for you or if you would rather just have your money back, we can do that too.

Likewise if the box has been damaged during delivery, please call us as soon as possible and if possible email us pictures. Risk of damage or deterioration to the goods passes to you, as the buyer, on delivery so please contact us as soon as possible. No claim for damage or deterioration after delivery can be accepted unless we’re informed straight away. Nor can we accept any responsibility for quality deterioration due to the following delivery problems:
1. Incorrect addresses
2. Unopened parcels
3. Delayed deliveries due to weather problems.
4. Gifts to recipients who have gone away or are unable to receive parcels.
TITLE
ManíLife LTD retains all rights of ownership and possession of the goods until full payment has been received.

RETURNS
Any unwanted items must be returned, with their packaging unopened and in the same condition which you received them in. Once opened, all product is none returnable, unless faulty. For any quality related issues we will reimburse you for postage.

DELIVERY
Our couriers take 2-3 days to delivery to to most of the UK. To some parts of Scotland and offshore islands, delivery can take longer. If we anticipate any issues we will contact you asap.

We do our best to deliver on the date you have requested but at busy times of the year delivery times can be extended. Please make sure that delivery address & postcode are correct as we can not be responsible for non delivery due to an incorrect address. Likewise in the event of extreme weather or other events out of our control (eg civil actions, delivery vehicle breakdown etc) we can not be responsible for any delivery delays.

It is best if someone is available to receive and sign for the delivery but we can arrange for the couriers to leave the parcel safely without a signature. If no one is home, the couriers will do this by default. Please anticipate that the recipient may have to go out unexpectedly or may not hear the doorbell and leave extra instructions succinctly describing a safe place for the parcel.

PAYMENT
Payment is taken through inyoursoup, once your payment has been processed they will confirm your order.

CANCELLATION
If you wish to cancel you need to contact inyoursoup ASAP. You may cancel an order without penalty as long as we receive the notification before it has been processed for delivery. ManíLife reserves the right not to accept or to cancel any order once accepted, without penalty.

YOUR FEEDBACK
To help us improve our terms & conditions including privacy policies, please give us your feedback. You can email us on: contact@mani-life.com

THESE TERMS & CONDITIONS MAY CHANGE
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site.

THESE TERMS AND CONDITIONS DO NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER.
COMPANY INFORMATION
ManíLife Ltd is a company incorporated in England and Wales and registered under Company Number 09617757

Privacy policy- Manilife with not disclose your information to any of our employees, officers, insurers, professional advisers. agents, suppliers or subcontractors.

Store Delivery Rates